Job Descriptions :
- Analyze customer needs
- Perform maintenance and troubleshooting of devices at customers in accordance with Service Level Agreement (SLA)
- Provide solutions and give recommendations to the customer according to their needs
- Responsive services
Requirements :
- S1 in Informatics Engineering, Telecommunication Engineering, Computer Science, Electrical Engineering, or related Engineering discipline
- Having Certificate CCNA is a must
- Having a minimum of 1 year of experience in the same field. Fresh graduate are welcome to apply
- Good communication and coordination skills
- Having knowledge in TCP/IP, internet, networking and security
- Can join ASAP