We are currently looking for Field Service Technicians (Electrical or Mechanical). The Field Service Technician will perform hands-on field service work on INNIO JENBACHER Gas Engines, including but not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul of JENBACHER Gas Engines in a power range from 0.25 to 3.3 MW, and run on either natural gas or a variety of other gases.
Essential Responsibilities
- Execute service in compliance with the maintenance protocol of the engine, for example: check oil level and filters, replace filters, and valves as well as perform relevant mechanical measurements
- Carry out minor repairs on the engine additionally to the planned service
- Take part in the execution of major service on the engine ensuring the compliance with the manufacturer’s manuals and procedures
- Manage and work with third party suppliers
- Manage customer expectation and report on the progress of the maintenance
- Perform troubleshoot activities to understand mechanic failures of the engine and/or electronic failures of the associated control systems. Check historical data of the engine.
- Create a technical report specifying the reason for the visit, the actions performed and the results, describe the use of materials and if needed recommend follow-up actions
- Work effectively as part of a team of technicians or independently
- Process timesheets, expense reports, Safety Health and Environmental (SHE) forms, and job reports in a timely manner
- Comply with all SHE policies and procedures to ensure a safe and productive work site
- Keep a clean and tidy working environment
- Perform other duties as assigned
Qualifications/Requirements
- Minimal D3 in engineering (Mechanical / Electrical)
- Prior professional experience with reciprocating engines preferred
- Work experience minimal 3 years of relevant electrical / mechanical background
- Strong Electrical or Mechanical skills
- Can operate Microsoft Office 365
- English level basic or above
- Good working language proficiency in Bahasa Indonesia
- Familiar with JENBACHER reciprocating gas engines
- Available for extensive travel, up to 80%
- Able to understand and implement technical procedures
- Possess a valid driver’s license
- Strong analytical and problem-solving skills
- Effective interpersonal and organizational skills
- Strong customer focus
- Able to effectively interact with customers
- Placement in BSD
