Requirement:
- Middle Experience
- Certified Product Oracle
- Have a good analytical skill
- Have a good communication skill (both, Indonesian and English)
- Have a good presentation skill
- Proactive person
- Have a good technical skill for database section
Job Desc :
- Have an updated, detailed daily activity checklist.
- Ensure all activity has been well performed within the given timeframe based on the SOP given.
- Create/update SOP if needed.
- Inform/socialize/train all support team regarding new SOP/knowledge.
- Check incoming request tickets in every ticket support group.
- Resolve all requests within SLA using the SOP given.
- Escalate new/unknown requests to L2 / Principal team.
- Receive standard change requests through Nota Dinas / email / MoM / “Berita Acara”.
- Have an updated audit checklist and template.
- Capture and collect data needed as audit template based on SOP given in a timely.
- Have an updated detailed reporting document regularly (daily/weekly/monthly) and for ad-hoc purpose
- Ensure all activities have been recorded within the given timeframe based on the SOP given
- Documented all plans, ongoing and deployed improvement
- Develop automation and simple tools (supporting tools for operational)
- Gathering requests/requirements/feedback from user-related improvement
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
- What’s your expected monthly basic salary?
- Which of the following languages are you fluent in?
- How much notice are you required to give your current employer?
- How many years’ experience do you have as an Oracle Database Administrator?
