Responsibilities:
- Follow our competitors and the industry (in any AI Product)
- Proposing and tracking key indicators and evaluation metrics of AI products to improve overall Chatbot performance
- Collaborating closely with the R&D team, particularly algorithms engineers and product managers, to improve user interaction with AI products
- Keep abreast with Agile/Scrum best practices and new trends
- Research and analyze the market, the users, and the roadmap for the product
- Maintain the product strategy and roadmap
- Build business cases to support the justification of priorities and tradeoffs
- Identify and translate market requirements, technical recommendations, and capability outcomes into meaningful customer impacts and functionality
- Running, coaching, and mentoring Internal teams or Affiliate about the detailed Products
- Proficient with A/B testing methodology to drive improvements in product workflows
- Drive product roadmap and development in such a manner that is scalable, generic, and modular to accommodate future requirements with the least customization
- Continuous learning attitude to keep informed and experiment with upcoming product trends which can drive efficiency for the company as well as provide a better customer experience.
Qualifications
- Bachelor in any computer science/engineering, mathematics, data science, statistics, or non-formal education Degree but having experience in related fields (proven with a recommendation letter from the previous workplace)
- Passion for a product management role with more than 2 years of experience in Product Management and proven leadership experience
- Knowing Data Analytics tools and Statistics (Python, SQL, Power BI)
- Having the ability to Design (using design tools Adobe/Figma/Canva/others etc.)
- Proficiency in working in a fast-paced, fluid environment where priorities shift regularly
- Able to anticipate and balance the needs of multiple stakeholders
- Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Proficiency in identifying goals, metrics, and analytics to measure product value
- Passionate and Self-motivated person with result-oriented behaviors
- Behave well and politely
- Having a Good character, attitude, and patient
