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PT Harrisma Informatika Jaya

Rp 8.000.000 – Rp 9.000.000 per month

Fulltime

Jakarta Barat, Jakarta Raya

Technical Support Engineer – Presales & Postsales

Technical Support Engineer – Presales & Postsales :

  • Is a technical who do job support in the technical side, such as troubleshooting hardware & software, repair product (soldering), inject license, quality control, warranty checking, claim RMA to principle, training, giving a solution to customer and making administration report for internal & external party.
  • Responsible for checking, doumentation, report, and claim the sparepart related to customers problem.
  • Also involve with all aspects, helping sales team, partner and end user about the product.

Main Duties:

  • Coordination with vendor for support project as a project manager.
  • Make sure product are good condition and ready to use.
  • Making installation success, and no complain from customer.
  • Troubleshooting, hardware and software (inject license) about the product.
  • Checking, repair, and claim RMA & sparepart to principle.
  • Reporting and documentation about the product.
  • Conduct product training to sales team, partner and customer / end user.
  • Maintain complete documentations for all product related activity.

Requirements:

  • Age maximum 30 years old.
  • Minimum D3.
  • Must attach the recent photograph in this position.
  • Able to communicate in English both oral and written (English Active) is a must.
  • Able to communicate in mandarin (passive) is our priority.
  • Understand about IT Product installation, setting & troubleshooting is a must.
  • Must having at least 3 years of working experience in the related field is required for this position as a Technical Engineer / IT Service Center / IT Support.
  • Able to work independenly, having good technical and solution skills.
  • Able to work overtime and on holiday is a must (project support).
  • Discipline, fast learner, high accurate and able to work under pressure.
  • Strong ability to clearly demonstrate solutions, resourceful, strong problem solving skill.
  • Willingness and strong passion in learning new technologies and practices.
  • Willing to work in west Jakarta – Puri & Meruya area

Bootcamp dan Sertifikasi BNSP

Jika anda berminat mengikuti program kami, silahkan isi form dibawah ini.

jawabarat lokerbali loker bali lokerbalikpapan lokerbandung lokerbanjarmasin lokerbanten lokerbatam lokerbekasi lokerbogor lokerdepok lokerhybrid lokeriot lokerjakarta loker jakarta lokerjateng lokerjawabarat lokerjawatengah lokerjawatimur lokerjogja lokerkalimantan lokerkalimantantimur lokerkalteng lokerkaltim lokermakassar lokermedan lokerNTB lokeroverseas lokerpalembang lokerpapua lokerremote lokerriau lokersamarinda lokersemarang lokersulawesi lokersulawesitengah lokersulsel lokersulteng lokersumatera lokersumsel lokersumut lokersurabaya lokersurakarta lokertangerang lokeryogyakarta

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